As a part of the implementation and onboarding process, we need to have a payment method on file for the monthly package costs.

To add a Credit Card for monthly billing costs, please follow these simple steps:  

Step 1:  Go to https://purecharity.com/ and "SIGN IN" to your Pure Charity account.  

Step 2:  Select 'Managed Field Partners' to be directed to your Field Partner Dashboard.

Step 3:  From your Field Partner Dashboard, select 'Billing' on the left-hand menu and your Billing and Plan Management screen will appear.  

Select 'Add new payment'. 

Step 4:  Your Monthly Subscription screen will be displayed.  

• Enter the Credit Card that you would like to use to pay for your selected plan(s). 
• Once you've entered all information select 'Submit'. 
• You will be asked to verify that you want this to be the default payment source for any future recurring charges.  Select 'OK'.  

Step 5:  You will be automatically redirected to your Billing and Plan Management screen.  Confirm that your card was entered correctly.

Still need help?  Please contact Pure Charity Support.