How do I cancel my recurring donation through my Checking Account (Cancel ACH Donation)?

Do you need to cancel your recurring donation through your checking account? It's simple by following the steps below.

Step 1: Go to https://www.purecharity.com/signin and "SIGN IN" to your Pure Charity account

Step 2: Select "ACH Donations" in the left-hand menu

Step 3: Find the ACH that you want to cancel, select the gear icon on the right-hand side, and select "Cancel".

A request to cancel the donation will be submitted to our Accounting Team. Please note that it can take up to 3 business days to process the request.

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ANOTHER EASY OPTION FOR YOU...

Alternate Step 2: No matter what dashboard or fundraiser you're on within Pure Charity, hover your mouse over your avatar in the top right-hand corner, and select "Dashboard" from the drop-down menu.

Step 3: Find the ACH that you want to cancel, select the gear icon on the right-hand side, and select "Cancel".

A request to cancel the donation will be submitted to our Accounting Team. Please note that it can take up to 3 business days to process the request.

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Still need help, reach out here help@purecharity.com.

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