We always encourage our organizations to send updates on sponsored children to their donors! There are two different types of updates that you can send: You have the option to send updates to every sponsor within the program, or you can send an update to the sponsors for an individual child. An update works just like an email- type your message in the Content Field and push send. 

A few things to remember:

1. Updates to an entire program will go out to ALL of the donors, so it is best to send a general email and not personalize to one donor.

2. Make sure all of the text is correct before you send. Although you can edit the text, the original message is what will be sent to the donors.

Step 1: Log into your Pure Charity Account https://www.purecharity.com/signin

Step 2: Select the Field Partner Account you would like to manage 

Step 3: From your Dashboard click Sponsorships on the left hand column

Step 4: Click the Sponsorship Program you would like to send an update on

Step 5: On the bottom left of the Sponsorship Dashboard click View Profile

Step 6: Go to your Sponsorship page and click Update. Sharing an update from your sponsorship dashboard will send an update to every sponsor within the organization.

To send an update to a sponsor for a specific child, go to their individual profile page and click update!

Step 6a: While in the sponsorship program find the name of the profile 
Step 6b: Click the gear icon next to Sponsorship Actions
Step 6c: Click View Sponsorship Profile and continue with Step 7 

Step 7: Once you have accessed the Updates tab, you can add a header, story, images and any videos in the update before clicking "Post Update"

Still need help?  Please contact Pure Charity Support.