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How to make a profile inactive or active

Within our sponsorship program, you have the ability to have your child appear as active or inactive. Every child starts out active. You can change your child to inactive for safety reasons, management issues, or other specific reasons. Any child that is inactive will remain in your sponsorship dashboard but wont appear on any public profile.

Follow the steps below to learn how to use the inactive/active feature.

STEP ONE: From your dashboard, click sponsorship on the far left column. Next, select the sponsorship program that contains the profile that you want to edit.

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STEP TWO: Select the Sponsorship Actions Gear Icon. Press Inactivate.

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You have now inactivated your profile!

If you have any questions, please contact your account lead or help@purecharity.com.

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