If you need to cancel a Donor's recurring donation to a Sponsorship, please follow the steps below:
STEP 1: From your dashboard, select 'Sponsorships' in the left-hand menu.
Next, select the sponsorship program you would like to edit.
STEP 2: Search for the Sponsorship Profile. Under a Sponsorship Profile, the donor's name(s) will appear. Select the gear icon next to 'Active Sponsor Actions' and select 'Cancel Sponsorship'.
You have now canceled a recurring donation.
Still need help, reach out here help@purecharity.com.
Comments
0 comments
Please sign in to leave a comment.