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How do I cancel my recurring donation through my checking account?

Do you need to cancel your recurring donation through your checking account?  It's simple by following the steps below.

Step 1:  Go to https://purecharity.com/ and SIGN IN to your Pure Charity account
 
Step 2:  Select "ACH Donations" in the left-hand menu
 
Step 3:  Find the ACH that you want to cancel, select the gear icon on the right-hand side, and select "Cancel".  
A request to cancel the donation will be submitted to our Accounting Team.  Please note that it can take up to 3 business days to process the request.  
 
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ANOTHER EASY OPTION FOR YOU...

Alternate Step 2:  No matter what dashboard or fundraiser you're on within Pure Charity, hover your mouse over your avatar in the top right-hand corner, and select "Dashboard" from the drop-down menu.


Step 3:  Find the ACH that you want to cancel, select the gear icon on the right-hand side, and select "Cancel".  
A request to cancel the donation will be submitted to our Accounting Team.  Please note that it can take up to 3 business days to process the request.  
 

If you have any additional questions, please let us know!
 
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