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Everything you need to know to manage your Pure Charity account

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How do I cancel my recurring donation through my checking account?

Need to cancel your recurring donation through your checking account? Please follow the instructions below.

Step 1: Sign in to your Pure Charity Account.

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Step 2:  Go to the "My Donations" section of your User Profile
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Step 3: Click ACH Donations. Next, Click the Gear Icon and then Cancel. A request will be submitted to our accountant to cancel the donation. Please submit the request at least 3 business days prior to when your donation drafts. Your donation will be cancelled up to three business days after the request is received.
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Please email help@purecharity.com if you have any questions!
 
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