This article will walk you through the steps of how to cancel a package on your Pure Charity field partner account.
Step 1: Please log in to your Pure Charity account here: https://www.purecharity.com/user/sign_in
Step 2: After logging in, please click on the managed field partner you wish to change a package on. Once on the field partner dashboard, please click on the billing section listed under the accounting section:
Step 3: Now that you are in the billing section, click "remove" on the package you wish to cancel. **Note - An email will be sent to accounting to cancel your package, this must be done 5 business days prior to the next charge date in order for it to be cancelled in the same month**
Still need help, reach out here help@purecharity.com.
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