Are you trying to update your card but you keep getting directed to a screen that says "Forbidden" or just a message telling you to contact support?  This is because you have not confirmed your account, so you are unable to view your credit card information as a security measure.

Here is how to get rid of the forbidden message:

Step 1:  This can easily be resolved by finding the confirmation email you would have received from Pure Charity upon creating your account or we can easily fix this for you.

Step 2:  After clicking the confirm account in the email, you should be able to access all of your accounts personal information.

Still need help, reach out here help@purecharity.com.